Important information

Please read the below information which may be of assistance.

We aim to respond to all enquiries within 48 hours. However, during busy times or at weekends this can take a little longer. The majority of our products will be defective in some way. It is our policy to provide you with information regarding any defects before we are able to sell you a product. If you are interested in purchasing the item, please contact us as soon as possible to avoid disappointment, as we sell our items on a 'first to pay will buy' basis. Our products sell very quickly and we are therefore unable to reserve items (except in cases where you have called ahead to confirm availability prior to making a special journey). Images used on our Outlet page are not the exact image of the particular product for sale. No warranties are offered on Outlet items. Should you prefer the reassurance of a warranty, please consider purchasing from new. Due to the nature of our products, we are unable to accept returns for unwanted or unsuitable goods. Some larger Outlet items need to be dismantled for transport purposes and will need to be assembled on site by own arrangement. Items purchased in the Outlet must be collected or pick up arranged, items should be collected within two weeks form the date of sale.

How can we help you?

We want to help you make your dream a reality. If you can't find what you are looking for we'd be happy to try and help you. Feel free to contact us via email or call us on 028 67741885 (NI) or 048 67741885 (ROI) and a member of our team will be happy to assist you.

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